Introducing an AI agent is not a long project. What matters is that the agent knows your services and knows when to hand a call over to a human.
Steps
- Conversation: we find out what kinds of calls come in and what customers ask most often.
- Knowledge: we prepare answers to frequently asked questions, prices, appointments and routing instructions.
- Test calls: we test the agent together with you and correct the answers.
- Launch: the agent starts taking calls on the chosen number.
- Improvements: we review conversations and add to the knowledge.
Most companies include phone only, some also web chat. We agree on what makes sense for you.
If you want to see how it works, call 05 777 41 24 or read more about the AI agent Tatjana.
